Privacy policy

The Ilhabela Convention & Visitors Bureau (ICVB) respects the privacy interests of our visitors and is committed to respecting their preferences. This privacy policy governs the manner in which we collect and use your information both offline and online, including on www.ilhabelabirdwatching.com.br and its subdomains, websites accessed via your mobile devices, our downloadable mobile applications and the ICVB’s own social media sites (“Media”). Your use of the Media or provision of personal information to the ICVB constitutes your acceptance of the terms of this policy and the ICVB Terms of Use.

The Information We Collect

We collect and use the information you provide when interacting with the ICVB offline and through ICVB Media. This information falls into two categories: 1) Personal information, which includes items such as your name and address, provided when you become a member, make a donation, fill in a survey or take part in an activity; 2) Non-personal information, which includes your IP address or website browsing patterns, which we collect through technology. For the purposes of this Privacy Policy, personal information does not include information that ICVB employees share in connection with their employment.

Personal Information

In most cases, you can use ICVB Media without registering or submitting any personal information. However, some Media sites require you to provide certain personal information, such as a verifiable e-mail address, in order to register or fully use the site.

You can also choose to log in, create an account or enhance your profile via a third-party authentication service (such as Facebook or Instagram). By doing so, you are requesting that the authentication service send us certain information from your profile and you are authorizing us to collect, store and use this information. After connecting, some services, such as Facebook, will send us additional information from your profile, such as information that allows us to display a Facebook module on the Media pages you view.

Depending on the nature of your interaction with us, the personal information requested may include your name, billing and delivery addresses, landline and cell phone numbers and e-mail addresses. The ICVB does not store sensitive financial information, such as credit card numbers or bank details.

The ICVB may share your Personal Information within the ICVB network, with its service providers, with selected non-profit organizations and, with your specific permission, with some commercial suppliers. The ICVB will not share text messaging origin and consent data with third parties. Except as described below, you can opt out of receiving communications from the ICVB by contacting the ICVB Support team at contato@ilhabelaconvention.com.br.

Special Activities

By choosing to participate in any of the following special activities, you are agreeing to allow the use of your personal information. To opt out of additional uses, please contact the ICVB Support team at contato@ilhabelaconvention.com.br .

Participate in a Contest or Sweepstakes

The ICVB collects personal information from you when you participate in sweepstakes, contests or special offers. If this information is also being collected by a third party, such as a co-sponsor, we will notify you at the time.

Interacting on a Blog or Other Social Media Site

The ICVB maintains a presence on various social media platforms and blogs, such as Facebook and Instagram, and we have also incorporated some third-party social media resources into our Media. This policy applies to the use of the information you send us, but does not apply to what Facebook or any other third party platform does with your information. These platforms have their own privacy policies, and we recommend that you read them.

Mobile Text Messaging

When you choose to receive messages from the ICVB, the data we collect for each SMS message may include your mobile phone number, the name of your operator and the date, time and content of your messages. Registration data and consent to send text messages will not be shared with third parties. See our Terms of Use for more information.

Non-Personal Information

We may collect non-personal information about the computer, cell phone, tablet or other device you use to access ICVB Media, such as IP addresses, geolocation information, unique device identifiers and browser type.

ICVB Media also uses various techniques, such as cookies, beacons and pixel tags, to improve the functioning of our Media platforms, to help us understand how people are using the Media and to personalize their experience. The ICVB also contracts third parties to provide analytical information, reports and analysis on the use and browsing patterns of our Media visitors.

Some of our mobile applications may provide content based on your current location, if you choose to enable this feature of the application. If you enable the location-based feature, your current location will be stored locally on your device, which will then be used by the application. If you choose to save a location-based search in your history, we will store this information on our servers. This information is used to analyze traffic on Media sites, improve our content for browsing, enhance our marketing efforts and personalize your experience.

We do not respond to browser-based “Do Not Track” signals.

How ICVB Uses the Information We Collect

Internally

The ICVB may share the information you provide internally. ICVB may use the contact information you provide, such as e-mail or physical addresses, to send you information about ICVB and its mission, send you newsletters and requests for action, and solicit your support.

Every e-mail and newsletter sent by the ICVB contains an unsubscribe button. Or you can opt out by contacting the ICVB Support team at contato@ilhabelaconvention.com.br .

Externally

Service providers

ICVB hires service providers to help us perform certain business functions, such as credit card processing, order fulfillment or mailing list and membership services. Our service providers receive only the information necessary to perform their duties and are prohibited from using the information they receive from the ICVB in any way other than to provide services to the ICVB. They may not share, resell or use the information they collect for their own direct marketing purposes.

Third-party ad servers

The ICVB may use third-party companies to serve digital ads when you visit our site. These companies may use information about your visits to ICVB Media (generally without including personal information) to display advertisements about products and services that may be of interest to you. These companies may use tracking technologies to display relevant advertisements to you.

Third-party marketing and commercial salespeople

The ICVB has the opportunity to share information with its licensees and other commercial vendors as a means of supporting its conservation mission. We will not sell, rent, trade or authorize any third party commercial vendor to use your email address or any other personally identifiable information, unless you authorize us to do so by choosing where this information is collected. And you can always change your mind later. To opt out, please contact the ICVB Support team at contato@ilhabelaconvention.com.br .

Miscellaneous

Underage children

We do not knowingly collect personal information from children under the age of thirteen.

How ICVB Protects the Data We Collect

The ICVB is committed to protecting the information you give us. We employ multiple layers of physical, technical and administrative controls, including firewalls, anti-virus software and encryption technology, to protect the availability, confidentiality and integrity of our systems and the information stored on them. Access to our systems for employees and, where appropriate, volunteers is permission-based and access to Personal Information is restricted. But no data transmission or storage system is 100% secure against unauthorized access or use. If you have reason to believe that your Personal Information has been compromised while in our care, please notify us immediately at contato@ilhabelaconvention.com.br .